Frequently Asked Questions
Everything you need to know about your SINGER® sewing experience.
What is the standard shipping time for SINGER® machines?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days depending on your location within the continental United States.
Does my sewing machine come with a warranty?
Yes, all new SINGER® sewing machines come with a limited warranty covering the machine head, electronic components, and labor for specific periods. Please check the documentation included with your specific model.
What is your return policy for accessories and machines?
We offer a 30-day return policy for items in their original packaging and condition. Please note that shipping fees are non-refundable and some items may be subject to a restocking fee.
Where can I find manuals for older SINGER® models?
You can download digital manuals for both current and vintage SINGER® models directly from our Support section by entering your model number.
How do I register my new SINGER® product?
Product registration can be completed online through our website. Registering your machine helps us provide faster support and keeps you informed about important product updates.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer flexible financing options through Klarna for eligible purchases.